Voice Over IP

Crucial Systems, LLC partners with its sister company New England VoIP to provide cloud-based VoIP solutions.

Hosted in the cloud by Amazon EC2 and powered by 24/7 support, this cost-effective system is perfect for unpredictable scenarios when traditional landlines might not come through.

New England VoIP’s cloud-based phone system is the perfect solution for any business, from start-up to enterprise. Our flexible cloud platform, you can grow your team as large as you want without changing your phone system and without worrying about costly upgrades or migrating to a new provider.

Call Management

VoIP services offer a range of call management features similar to traditional phone systems. These include call forwarding, call waiting, caller ID, voicemail, and conference calling. Users can easily manage their calls through user-friendly interfaces or dedicated VoIP applications.

Scalability

VoIP systems are highly scalable, making them suitable for businesses of all sizes. Adding or removing users and extensions is straightforward and can be done through administrative portals provided by VoIP service providers. 

Security

VoIP systems may raise security concerns related to unauthorized access, eavesdropping, and data breaches. To address these concerns, VoIP service providers implement security measures such as encryption, firewalls, authentication protocols, and regular software updates to protect against potential vulnerabilities.